Testimonials describe what has been, and are a promise of what is to come.
— Ron Kaufman

We love hearing from you, and no matter what the experience you've had we know we can grow, learn and continually do better, always challenging ourselves to make everything easier. Let us know what you are thinking, any time.


Just finished the escrow I couldn't have asked for better service . Caress is amazing she definitely is  very knowledgeable about everything . I will be using your services again

— AJ P.

I have to hand it to Caress Zamora with Quality Escrow, she has been amazing to work with! She has gone above and beyond for me on my recent closing. Being an advocate for strong communication, Caress has done an excellent job of exceeding my expectations. Her responses were very prompt and quick. If she was ever unavailable, she would always return my phone call within an hour. She was also able to provide everything that my client and/or lender needed within a few minutes. I couldn't have asked for a better first experience, especially for a very difficult transaction. She is definitely an asset for Quality Escrow. I will definitely be recommending her, her team and be sure to use them again.

— Dan k.

Working with Quality Escrow has been a great experience. The staff is very professional and responsive. Especially Caress! She was great about answering / returning phone calls and making sure closing went smoothly. I highly recommend!!

— David a.

It was a pleasure using Quality Escrow. I'm a first time home buyer and we wanted to get a REO property. The bank suggested that we use Quality Escrow. Closing was smooth and fast, and when there was a slight problem with the documents due to an error by the notary, Quality Escrow corrected it quickly. Caress Zamora was our point of contact and she was impeccably professional and responsive. Highly recommended!

— east c.


During my time in real estate, managing files for all the agents in my previous brokerage meant exposure to quite a few escrow vendors.  I had the pleasure of working with Carolyn, Teresa and Lyrae at Quality Escrow on numerous transactions over the past few years.    

Representing REO clients generally means working with vendors who receive a bulk contract with discount rates and it often shows in the manner files are handled.  Quality Escrow has always been a pleasant exception.  Prompt, professional and proactive (the latter trait which is no longer a guarantee in the real estate world),  my files with Quality were always in good hands.

Short and sweet:  I highly recommend Carolyn's team!

— daniella m.

Excellent service and experience with this company, every time I need it information or any documentation they were right there for me specially Caress Zamora she was always available to answer all our questions. 

— Valentina e.

I am currently working on an escrow with Quality Escrow for my client's REO property purchase. I have heard negatives about them before, but still stayed with them because that would save my client $2,000. I meant they can get the work done right, the complaint I heard was about their service, and length of response. Actually, they are great, or should I say excellent. They are always on top of things, I have been working with Wyndi, she responded within a matter a few minutes. Wow, what a great team. They totally changed the wrong impression I had for them by their hard work. They are great! Thank you!

— angela c.

Super service. I can get the document I want within 10 mins after sending them the email. Actually, that document they already sent to me 9 month ago. But I do not know where I put. Ask them is an easy way for me :) Very good serivce.

— Catherine z.